I can't fault the customer service. They are very prompt and always eager to help. Overall the chair is as advertised, it is comfy and all. Didn't realize it is not high enough to what I am hoping for though. The delivery instruction was not followed though, we are hoping it gets dropped off at the back not thru the side door. Based on service and response time, will definitely look forward to UNO for any similar requirement in the future.
Hi Edwin, thanks for your review and comments. We're very sorry for the incorrect delivery of your item. We have passed your comments onto the supplier. Regarding the height of the chair, this is shown on the web site with a range between 400mm and 500mm. I have checked with the supplier and a mid lift gas strut can be fitted that will take it from 520mm - 700mm. Please contact us on email@example.com if this is an option for you. Kind regards