Terms and Conditions


Uno Furniture Limited is our business and trading name which will appear on any bank or credit card statements.

We are a fully New Zealand owned and operated limited liability company.

GST Number: 125 – 441 – 599
Call us on : 0800 400 010
35 Constellation Drive
Auckland 0623
New Zealand.



Uno Furniture Limited takes your privacy seriously and respects the privacy of any information you provide through this website. Uno Furniture Limited will not rent, sell, share or give personal information about you to other people. However, Uno Furniture Limited may release your data if this is required by a legal process or to establish or exercise our legal rights.



Payment Security uses industry standard 128bit encryption software.



Uno Furniture does not process or store your credit cards details. All payments made through the Uno Furniture website are processed securely by ANZ eGate.



Uno Furniture Limited reserves the right to amend the specifications of any product featured on this website at any time disregarding the fact that any orders may have been already placed and/or confirmed at the time of that specification amendment.

Leather products are made from quality natural leathers and may not be uniform in colour or texture.Uno Furniture Limited does not guarantee that the colour of the leather products will match your colour definition of your computer monitor.

Actual fabric sample colours may not match your computer monitor. Wood / Melteca colours may not match you computer monitor. Uno Furniture Limited does not guarantee that the colour of the products will match your colour definition of your computer monitor.

Uno Furniture Limited reserves the right to change specifications, colours and materials shown in this website or to withdraw products without prior notice at any time disregarding the fact that any orders may have been already placed and/or confirmed at the time of that specification amendment.

At all times Uno Furniture Limited will endeavour to ensure that all specifications are correct and true but will accept no responsibility if they are not.



Products and prices shown on this website are for supply within New Zealand only.

If an international customer makes an order and payment by credit card, Uno Furniture Limited will not supply the product and will credit back to that customer’s credit card the amount of payment made less the percentage as may have been taken byUno Furniture Limited’s bank and may include a management fee. The credit will be at the current conversion rate at that time and Uno Furniture Limited accepts no loss of monies that the international customer may incur. The international customer also accepts that they have no claim on Uno Furniture Limited for recovery of any debt or additional costs that they may incur as a result of any transaction that has been incurred as a result of the use of this website without the written consent of Uno Furniture Limited.

Uno Furniture Limited reserves the right to limit and/or if necessary not supply product to any customer that has not made payment for the product as per the terms of our payment section.

Orders cannot be reduced or altered in any way once they have been confirmed.

Items for sale on this website are subject to stock availability. Uno Furniture Limited will always endeavour to supply your order in its entirety and as quickly as possible, there may be times that we may not be able to do so. In such cases you will be advised as soon as possible.



Uno Furniture Limited will always endeavour to deliver your order within 10 working days of order placement/payment. Uno Furniture Limited reserves the right to amend this timeframe and if necessary increase this timeframe if major delays are incurred by way of manufacturer supply or by way of adverse freight issues/conditions that develop outside of Uno Furniture Limited’s control.

Shipping costs:
Delivery charge may apply on orders nationwide with orders arriving between 10 – 12 days. Additional charges may apply on rural deliveries. Delivery is on the basis of to ground floor level.



All prices are shown in New Zealand dollars and do not include GST. GST is an additional cost over and above the prices shown and must be paid in the total payment due.

Prices are subject to change without any prior notice. The amount you will pay will be based on the current prices displayed on this website at the time you submit your online order.



You accept that on order placement you have accepted that payment must be made immediately by credit card or within seven (7) days if payment is being made by way of cheque or direct credit.

All orders where payments are made by credit card will be accepted on the condition that the credit card used is being used by the legitimate owner of that credit card. If Uno Furniture Limited discovers fraudulent use of any credit card, New Zealand Police involvement and fraud investigation will be enforced with recovery of all costs for the supply of product and/or recovery of the product and/or all costs with regard to legal and interest and any other costs associated with the recovery of these costs will be sought by due process from the person who placed the order of the original product.

All orders where payment is to be made by cheque or direct credit, payment shall be considered due and will fall due for payment as soon as goods are ordered. Should payment in full not be made to Uno Furniture Limited within seven days after that due date or within the Uno Furniture Limited pre approved extended timeframe that will be allowed from time to time for large volume orders, then the products will not be shipped to the customer.



Faulty goods will be repaired or replaced at the discretion of Uno Furniture Limited. Product that may be received damaged due to transport freight damage will be repaired or replaced subject to discussion and conclusion of point of damage. If recipient signs for product as received in good condition they have voided the opportunity to claim for any transport damage. All goods are dispatched in good condition and carried “at limited carrier’s risk” (pursuant to the Carriage of Goods Act 1979). No claims will be accepted after two (2) days from the date of delivery. All claims must be made in writing and forwarded to info@unofurniture.co.nz

Any refunds are at the discretion of Uno Furniture Limited and will only be made if Uno Furniture Limited is unable to either repair or replace faulty or damaged product that has been and is accepted by Uno Furniture Limited as a genuine and approved claim. These refunds will be made by direct credit into the verified bank account of the claimant or refunded to credit card the purchase was made on and will be only for the value of the product claimed at the time of the purchase of that same product. No refunds will be made for any freight and/or any other costs, be they interest or legal or any other costs that may have been incurred by the claimant in the process of achieving their refund claim.

Return to base warranty applies to all products. In the event that a replacement part cannot be sent to remedy a problem the customer is required to return any faulty component at their cost for repair or replacement.